Think of it as having a full IT department, without actually hiring one.
A Managed IT Department means we're fully embedded in how your business runs. We're not just waiting for something to break. We handle the day-to-day, the big-picture stuff, and everything in between:
We don't just fix issues. We own your IT environment and stay invested in how it performs.
Most MSPs are really good at two things: fixing what breaks and sending invoices. We go a few steps further than that.
With RTC, you get:
It's the difference between "IT support" and a real IT department with leadership behind it.
Simple. Predictable. No guesswork.
Pricing is based on what you actually have:
That covers everything: Microsoft 365 or Google Workspace administration, your full security stack, ongoing support and monitoring, and vCIO strategic services. No surprise invoices. No nickel-and-diming. Just one number you can plan around.
Security isn't one tool. It's a system. We deploy and manage a layered, defense-in-depth approach that covers your environment from multiple angles:
Think of it as building walls, watching the gates, and training your team, all at once.
If something gets flagged, we don't just send you an email and hope for the best.
Rapid detection, fast containment, clean recovery. That's the goal.
Losing data, or losing access to your systems, is expensive and stressful. Our BCDR solution is built so that neither has to derail your business for long.
The point isn't just to store your data. It's to keep your business running when something goes sideways.
We move quickly. Depending on the situation, we can:
The goal is to get you back up and running, not leaving you waiting while we figure things out.
Frequently, multiple times throughout the day. That means if something goes wrong, you're not rolling back to last night's data.
It lets us:
Your backup data lives offsite, not on the same hardware that could catch fire, get stolen, or fail along with everything else.
It's there when you need it, and safe when you don't.
Yes, and this one matters a lot. Our backup systems are:
Even if ransomware hits, clean recovery points are still available. That's the whole idea.
Absolutely. A backup that's never been tested is just a hope. We make sure they actually work by:
If you ever need to restore, we're not crossing our fingers. We already know it works.
Yes. A lot of businesses assume Microsoft 365 or Google Workspace automatically backs everything up. They don't, not in a way that protects you from accidental deletion or security incidents. We cover:
Good question. They're related, but not the same thing.
We deliver both. Because recovering your data doesn't matter much if your business is still sitting idle while it happens.
BCDR is a core part of protecting your business and is typically included in your managed environment, though the specifics depend on your infrastructure and requirements. We design the solution around:
Yes, your systems are watched around the clock, not just during business hours.
The goal is for issues to be caught and addressed before they ever land on your desk.
You reach out to our helpdesk, and we take it from there. But honestly? Most of the time you won't even get to that step.
Behind the scenes:
The goal is fewer disruptions, not just faster responses to them.
A vCIO (Virtual Chief Information Officer) is basically your strategic IT leader, without the full-time executive salary.
They handle:
Most IT providers stop at keeping the lights on. A vCIO helps you figure out where you're going next.
Yes, both. Fully. We manage and optimize your Microsoft 365 or Google Workspace environment, including:
Yes. Compliance language can be dense, so we translate it into practical IT controls you can actually act on. We assist with:
We deal with the framework complexity so you can focus on running your business.
We've found our sweet spot with small to mid-sized businesses that:
If that sounds like your business, we're probably a good fit.
Absolutely, and this is actually pretty common. We can:
We work well as a complement, not a replacement.
After an initial assessment, we move through a structured onboarding plan:
Most clients are fully onboarded within a predictable, structured timeline. No chaos, no scrambling.
Because we don't just "manage IT". We take responsibility for it.
With RTC, you get a real IT department in your corner: predictable costs, enterprise-grade cybersecurity, strategic leadership, and a team that's genuinely invested in how your business performs, not just whether your tickets are closed.
The best starting point is a conversation. No pressure, no pitch deck, just a straightforward chat.
We'll:
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